CCS employs rigorous quality control procedures. Our Director of Quality Assurance works with our Project Managers in documenting and augmenting everyday quality processes that are exercised in all phases of our work. Some of these steps include:
Additionally, online validations for entering transactional data are incorporated into our systems and are customized to accommodate project specifics (e.g. variances based on defined parameters).
CCS also produces exception reports to check the data for each Settlement, including an in-depth review to identify duplicative claim and overlapping data.
Our acclaimed QA Department is integral to our reviews of settlements administered by competitor firms.